Privacy Policy

Welcome to Gosh! Kids. This Privacy Policy explains how Gosh Kids Club Pte. Ltd. and Gosh Kids Go Pte. Ltd. (collectively referred to as “Gosh! Kids”, “we”, “us”, or “our”) collect, use, store, and share your personal information.

We respect your privacy and are committed to protecting the information you entrust to us.

By engaging with our website, programmes, workshops, and travel experiences, you agree to the collection and use of your information in accordance with this Privacy Policy. From time to time, we may update this policy to reflect how we continue to grow and serve our community, and we encourage you to revisit this page occasionally.

What we collect

When you journey with us, we may collect personal information such as:

  • your name and contact details (email, phone number, address)

  • your child’s name, age, or date of birth (where relevant to our programmes)

  • booking details, preferences, and information needed to support your participation

  • information you share with us through forms, messages, or conversations

  • basic technical data when you use our website (such as device information, IP address, or browsing activity)

This helps us thoughtfully design and deliver meaningful experiences for you and your family.

How we collect your information

We may collect your information when you:

  • sign up for our programmes, camps, or mailing lists

  • communicate with us via email, forms, or social platforms

  • interact with our website or online content

  • participate in surveys, feedback, or community initiatives

At times, we may also receive information from trusted partners who support us in delivering our services.

Why we collect your information

We collect and use your information to:

  • plan and deliver our programmes, workshops, and travel experiences

  • communicate important updates, reminders, and information related to your bookings

  • improve what we do—so each experience becomes more thoughtful and meaningful

  • support safety, logistics, and operations during our programmes

  • comply with legal and regulatory requirements

Where relevant, we may also use anonymised insights to better understand our community and continue building experiences that serve families well.

Children’s Privacy & Parental Consent

As many of our programmes and experiences are designed for children, we may collect personal information relating to children (such as name, age, or relevant needs) for the purpose of planning and delivering our programmes safely and meaningfully.

All such information is collected with the knowledge and consent of a parent or legal guardian. By registering your child for our programmes, you confirm that you are the parent or legal guardian, and that you consent to the collection and use of your child’s information in accordance with this Privacy Policy.

We take extra care in handling children’s information and only collect what is necessary to support their experience with us.

Photography, Media & Storytelling

At Gosh! Kids, storytelling is a big part of what we do—capturing moments of creativity, connection, and growth within our community. During our programmes, we may take photographs, videos, or other media that may include you and/or your child.

These may be used for purposes such as:

  • sharing highlights of our programmes with our community

  • educational reflections and documentation

  • marketing and communication across our platforms (e.g. website, social media, newsletter, presentations)

We will always approach this with sensitivity and respect. Where appropriate, consent will be sought from parents or guardians prior to the use of such media.

If you prefer not to have you or your child featured, you may let us know at any time, and we will respect your preference as much as reasonably possible.

Who we may share your information with

To make our programmes possible, we may share relevant information with:

  • our team and facilitators

  • trusted partners and service providers (such as accommodation providers, activity hosts, or payment platforms)

  • professional advisers or regulatory authorities where required

We only share what is necessary, and always with care.

Payments and third-party services

We may use trusted third-party providers (such as payment processors) to support our services. These providers may collect and process your information in accordance with their own privacy policies.

Cookies and website use

Like many websites, we may use cookies or similar technologies to improve your browsing experience. These help us understand how our website is used and allow us to make it better for you.

You can choose to disable cookies through your browser settings, though some parts of our website may not function as intended.

Keeping your information safe

We take reasonable steps—administrative, technical, and physical—to protect your personal information. While no system is completely secure, we are committed to continuously improving how we safeguard your data.

Accessing or updating your information

You may request access to, or correction of, your personal information at any time by reaching out to us. We may need to verify your identity before fulfilling such requests.

Data retention

We may retain your information for as long as necessary to:

  • support our services and operations

  • comply with legal obligations

  • ensure safety and prevent misuse

Where possible, we will anonymise or securely remove information that is no longer needed.

Links to other websites

Our website may contain links to third-party sites. As these are not operated by us, we encourage you to review their privacy policies separately.

If you have concerns

If you have any questions, concerns, or feedback about how your information is handled, we welcome you to reach out to us. We will do our best to respond thoughtfully and promptly.

Updates to this policy

As our work evolves, this Privacy Policy may be updated from time to time. The most current version will always be available on our website.